Frequently Asked Questions
Everything you need to know about shopping with ESQUELETO
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location, generally arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
At ESQUELETO, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled synthetic fibers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Can I track my shipment in real-time?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey.